About this trainer
Gillian is an L&D Specialist and a Member of the Chartered Institute of Personnel and Development. She has worked in a variety of market sectors including manufacturing, retail and financial services. She is passionate about working with individuals and organisations to help them realise their ambitions and potential. She is enthusiastic about and committed to continual professional development.
- Qualifications
- CMCIPD
- Experience
- 29 years
- Languages
- English
- Delivers in
- UK
- Customisation
- Off the shelfSome tailoringFull course design
Subjects
Leadership (32)
General LeadershipEmpathyAdaptive LeadershipRisk Assessment and MitigationAuthentic LeadershipAnalytical ThinkingSelf-ManagementConflict Management StylesCreative Problem SolvingConstructive FeedbackConflict Resolution EIConflict Resolution Team
Show all 32 Leadership subjects
Building a Positive Work EnvironmentBuilding High-Performing TeamsCommunication and CollaborationSelf-AwarenessTeam DevelopmentTransformational LeadershipUnderstanding EnterpriseSocial AwarenessTrust and Psychological SafetySituational LeadershipServant LeadershipRelationship managementProblem IdentificationNegotiation StrategiesMediation and FacilitationEthical LeadershipEthical Decision MakingDecision AnalysisManaging Difficult PeopleDecision-Making
Management (51)
Corporate GovernanceSWOT AnalysisBusiness AdministrationContinuous ImprovementBusiness StrategyLeadership StylesDigital MarketingTradeMarketingBusiness ProcessessBrand ManagementAgile
Show all 51 Management subjects
Advertising and PromotionConflict ResolutionChange ManagementClimate ChangeCoaching and MentoringCompensation and BenefitsCompetitive Analysis for ManagementStrategic PlanningTeam Building and CollaborationTalent ManagementSupply Chain ManagementOrganisation BehaviourData AnalysisRecruitment and SelectionQuality ManagementProject ManagementProduct DevelopmentProcess OptimizationPricing StrategiesEmotional IntelligencePerformance ManagementEmployee Training and DevelopmentEmployee RelationsLabor Relations in ConstructionMarket ResearchInventory ControlFacilitiesDecision-Making and Problem-SolvingDiversity and Inclusion in Construction TeamsSustainable EntrepreneurshipSocial InnovationGeneral ManagementDisability inclusionSocial EnterpriseAccessibility awarenessSustainable BusinessWorkplace accessibilityLean Six SigmaWorkforce Development and Training
Sales (26)
Sales NegotiationCustomer Service and SupportCustomer Data ManagementCRM Strategy and PlanningVisual MerchandisingCRM Software ImplementationCustomer ExperienceClosing TechniquesCold callingConsultative SellingSales Training and EnablementSales Territory Planning
Show all 26 Sales subjects
Sales Process OptimizationSales Pipeline ManagementSales Metrics and KPIsRetail Selling TechniquesSales Force AutomationSales Analytics and ReportingRetail Sales AnalyticsStore OperationsSolution SellingRelationship SellingOrder ManagementObjection HandlingInventory ManagementGeneral Sales
Communication and Professional Development (42)
Managing Difficult ConversationsMentoring and Being MentoredReport Structure and FormattingEffective Use of Data in PresentationsDocument Editing and ProofreadingTask Delegation and Team ProductivityStress Management and Work-Life BalanceAdapting Communication StylesAdapting Presentations for Different AudiencesConfident PresentingWriting for Different AudiencesCross-Cultural Communication
Show all 42 Communication and Professional Development subjects
Cultural Competence in the WorkplaceVirtual Presentation SkillsBuilding a Personal BrandBuilding Trust in Professional RelationshipsCollaborative Decision-MakingTeam Building and CommunicationUtilizing Technology for ProductivityStorytelling for ProfessionalsSocial Media and Business CommunicationStrategic Planning for Time ManagementSetting and Achieving SMART GoalsEffective Email WritingPublic SpeakingProposal Writing SkillsProactive Time-Blocking StrategiesEffective Meeting ManagementPresentation SkillsPresentation and Pitch DeliveryPowerful PowerPoint PresentationsEffective Networking StrategiesEffective Prioritisation TechniquesPeer Review and Feedback for PresentationsNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive CriticismGeneral Communication and Professional DevelopmentInteractive Presentation MethodsDynamic Presentations Delivery TechniquesLegal and Ethical Considerations in Writing
training from £550