About this trainer
PROVEN negotiation skills specialist. Extensive references available. Specialist in HYBRID delivery. Ex-Coutts Bank business development lead.
- Qualifications
- Cert Ed.
- Experience
- 41 years
- Languages
- English
- Delivers in
- UKEuropeUAEMiddle East (excluding UAE)Africa
- Customisation
- Off the shelfSome tailoringFull course design
Subjects
Leadership (31)
General LeadershipEmpathyAdaptive LeadershipRisk Assessment and MitigationAuthentic LeadershipAnalytical ThinkingSelf-ManagementConflict Management StylesCreative Problem SolvingConstructive FeedbackConflict Resolution EIConflict Resolution Team
Show all 31 Leadership subjects
Building a Positive Work EnvironmentBuilding High-Performing TeamsCommunication and CollaborationSelf-AwarenessTeam DevelopmentTransformational LeadershipUnderstanding EnterpriseSocial AwarenessSituational LeadershipServant LeadershipRelationship managementProblem IdentificationNegotiation StrategiesMediation and FacilitationEthical LeadershipEthical Decision MakingDecision AnalysisManaging Difficult PeopleDecision-Making
Human Resources (66)
Performance Appraisal MethodsDiversity and InclusionPerformance Metrics and KPIsLGBTQ+ InclusionEmployee Resource Groups (ERGs)Inclusive Recruitment and RetentionConflict Resolution for HRConflict Resolution and MediationWorkplace Diversity and InclusionCultural CompetenceWork-Life BalanceCareer Development
Show all 66 Human Resources subjects
Community Engagement and OutreachCompensation BenchmarkingTalent AnalyticsSocial Media and Electronic CommunicationSelection TechniquesData Privacy and SecurityAge DiversityTraining Needs AnalysisAllyship and AdvocacyUnderstanding Diversity and InclusionUnconscious BiasTraining Program DesignTrade ComplianceAnti-Bribery and CorruptionReligious and Belief InclusionReward and RecognitionConflict of InterestAnti-Harassment and Anti-DiscriminationRecruitment StrategiesRecordkeeping and DocumentationRace and EthnicityOnboarding and OrientationNeurodiversityEmployee Benefits ProgramsPredictive AnalyticsPerformance Improvement PlansEmployee EngagementPerformance EvaluationPayroll AdministrationEmployee WellnessEmployer BrandingEmployment LawIntersectionalityEnvironmental ComplianceEqual Employment Opportunity (EEO)Equity and Social JusticeEthical ConductEDI Metrics and AccountabilityFeedback and CoachingGoal Setting and Performance PlanningGeneral Human ResourcesDisability Awareness and InclusionGlobal Diversity and InclusionGrievance HandlingHR Metrics and ReportingHR Technology and SystemsImplicit BiasIncentive PlansInclusive CommunicationIntellectual PropertyJob Analysis and DesignInclusive LeadershipInclusive Technology and Digital AccessibilityLearning Management Systems
Management (39)
SWOT AnalysisBusiness AdministrationContinuous ImprovementBusiness StrategyLeadership StylesTradeMarketingBusiness ProcessessBrand ManagementAgileAdvertising and PromotionConflict Resolution
Show all 39 Management subjects
Change ManagementCoaching and MentoringCompetitive Analysis for ManagementStrategic PlanningTeam Building and CollaborationTalent ManagementSupply Chain ManagementOrganisation BehaviourData AnalysisRecruitment and SelectionQuality ManagementProject ManagementProduct DevelopmentProcess OptimizationPricing StrategiesEmotional IntelligencePerformance ManagementEmployee Training and DevelopmentEmployee RelationsLabor Relations in ConstructionMarket ResearchInventory ControlFacilitiesDecision-Making and Problem-SolvingDiversity and Inclusion in Construction TeamsGeneral ManagementLean Six Sigma
Sales (26)
Sales NegotiationCustomer Service and SupportCustomer Data ManagementCRM Strategy and PlanningVisual MerchandisingCRM Software ImplementationCustomer ExperienceClosing TechniquesCold callingConsultative SellingSales Training and EnablementSales Territory Planning
Show all 26 Sales subjects
Sales Process OptimizationSales Pipeline ManagementSales Metrics and KPIsRetail Selling TechniquesSales Force AutomationSales Analytics and ReportingRetail Sales AnalyticsStore OperationsSolution SellingRelationship SellingOrder ManagementObjection HandlingInventory ManagementGeneral Sales
Communication and Professional Development (40)
Managing Difficult ConversationsMentoring and Being MentoredEffective Use of Data in PresentationsDocument Editing and ProofreadingTask Delegation and Team ProductivityStress Management and Work-Life BalanceAdapting Communication StylesAdapting Presentations for Different AudiencesConfident PresentingWriting for Different AudiencesCross-Cultural CommunicationCultural Competence in the Workplace
Show all 40 Communication and Professional Development subjects
Virtual Presentation SkillsBuilding a Personal BrandBuilding Trust in Professional RelationshipsCollaborative Decision-MakingTeam Building and CommunicationUtilizing Technology for ProductivityStorytelling for ProfessionalsSocial Media and Business CommunicationStrategic Planning for Time ManagementSetting and Achieving SMART GoalsEffective Email WritingPublic SpeakingProposal Writing SkillsProactive Time-Blocking StrategiesEffective Meeting ManagementPresentation SkillsPresentation and Pitch DeliveryPowerful PowerPoint PresentationsEffective Networking StrategiesEffective Prioritisation TechniquesPeer Review and Feedback for PresentationsNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive CriticismGeneral Communication and Professional DevelopmentInteractive Presentation MethodsDynamic Presentations Delivery Techniques
training from £618