Yasmin Shines, Co-Founder & Chief Operations Officer

About this trainer

An Entrepreneur, International Speaker, Mentor and Coach. Core competencies and dedicated to coaching in Communication, Leadership, & Accountability and 65 Leadership Soft Skills to Entrepreneurs, Executives, and Career Individuals. Author of 12 Interactive Handbooks on the following skill sets 1) Mastering Non-Verbal Communication 2) Effective Verbal Communication 3) Mental Toughness 4) Change Management 5) Strategic Thinking 6) Leadership Assertiveness 7) Leadership Skills 8) Time, Timing, & Time Management 9) Accountability Skills 10) Critical Thinking 11) Conflict Resolution 12) Sales Skills. Over 30 years of direct Leadership experience. Over 20 years of experience in coaching, mentoring, training and development of executives and career professionals. Worked with Fortune 500 companies directing all aspects of Business Development with focus on interpersonal skills, team building, leading, and training cross-functional teams, while managing entire business operations. Repeated success in providing excellent customer service and ensuring maximum client satisfaction and retention to enable the achievement of full business potential. Delivered seminars, webinars, and coaching sessions over the last 20 years on performance improvement and leadership development. Worked with companies in industries such as: high tech, life sciences, pharmaceuticals, higher learning institutions, healthcare / mental health services, financial services, general manufacturing industries, real estate, mortgage, telecom, non-profit, and more. MBTI Test Results – ESTJ-A (The Executive). 8.7% of the population.

Experience: 27 years

Languages: English, Arabic

Delivers in: USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanadaSouth AmericaCentral America and the CaribbeanMiddle East (excluding UAE)AfricaChina

Customisation: Some tailoringFull course design

Subjects

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Leadership (32)

General LeadershipEmpathyAdaptive LeadershipRisk Assessment and MitigationAuthentic LeadershipAnalytical ThinkingSelf-ManagementConflict Management StylesCreative Problem SolvingConstructive FeedbackConflict Resolution EIConflict Resolution Team

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Building a Positive Work EnvironmentBuilding High-Performing TeamsCommunication and CollaborationSelf-AwarenessTeam DevelopmentTransformational LeadershipUnderstanding EnterpriseSocial AwarenessTrust and Psychological SafetySituational LeadershipServant LeadershipRelationship managementProblem IdentificationNegotiation StrategiesMediation and FacilitationEthical LeadershipEthical Decision MakingDecision AnalysisManaging Difficult PeopleDecision-Making

Management (46)

Corporate GovernanceSWOT AnalysisContinuous ImprovementBusiness StrategyLeadership StylesDigital MarketingTradeMarketingBrand ManagementAdvertising and PromotionConflict ResolutionChange Management

Show all 46 Management subjects

Climate ChangeCoaching and MentoringCompensation and BenefitsCompetitive Analysis for ManagementStrategic PlanningTeam Building and CollaborationTalent ManagementSupply Chain ManagementRecruitment and SelectionQuality ManagementProject ManagementProduct DevelopmentProcess OptimizationPricing StrategiesEmotional IntelligencePerformance ManagementEmployee Training and DevelopmentEmployee RelationsLabor Relations in ConstructionMarket ResearchInventory ControlFacilitiesDecision-Making and Problem-SolvingDiversity and Inclusion in Construction TeamsSustainable EntrepreneurshipSocial InnovationGeneral ManagementDisability inclusionSocial EnterpriseAccessibility awarenessSustainable BusinessWorkplace accessibilityLean Six SigmaWorkforce Development and Training

Sales (26)

Sales NegotiationCustomer Service and SupportCustomer Data ManagementCRM Strategy and PlanningVisual MerchandisingCRM Software ImplementationCustomer ExperienceClosing TechniquesCold callingConsultative SellingSales Training and EnablementSales Territory Planning

Show all 26 Sales subjects

Sales Process OptimizationSales Pipeline ManagementSales Metrics and KPIsRetail Selling TechniquesSales Force AutomationSales Analytics and ReportingRetail Sales AnalyticsStore OperationsSolution SellingRelationship SellingOrder ManagementObjection HandlingInventory ManagementGeneral Sales

Communication and Professional Development (42)

Managing Difficult ConversationsMentoring and Being MentoredReport Structure and FormattingEffective Use of Data in PresentationsDocument Editing and ProofreadingTask Delegation and Team ProductivityStress Management and Work-Life BalanceAdapting Communication StylesAdapting Presentations for Different AudiencesConfident PresentingWriting for Different AudiencesCross-Cultural Communication

Show all 42 Communication and Professional Development subjects

Cultural Competence in the WorkplaceVirtual Presentation SkillsBuilding a Personal BrandBuilding Trust in Professional RelationshipsCollaborative Decision-MakingTeam Building and CommunicationUtilizing Technology for ProductivityStorytelling for ProfessionalsSocial Media and Business CommunicationStrategic Planning for Time ManagementSetting and Achieving SMART GoalsEffective Email WritingPublic SpeakingProposal Writing SkillsProactive Time-Blocking StrategiesEffective Meeting ManagementPresentation SkillsPresentation and Pitch DeliveryPowerful PowerPoint PresentationsEffective Networking StrategiesEffective Prioritisation TechniquesPeer Review and Feedback for PresentationsNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive CriticismGeneral Communication and Professional DevelopmentInteractive Presentation MethodsDynamic Presentations Delivery TechniquesLegal and Ethical Considerations in Writing

Common (5)

ExcelVBAEntrepreneurshipESG Environmental, Social and GovernanceMathematics

training from US$4,000

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