About this trainer
Mike has over 20 years experience as a Go-to-Market and Commercial leader in large corporates and successful startups, and brings lived experience of scaling and M&A challenges into Sway’s work. He holds an MSc in Organisational & Social Psychology from the London School of Economics,.
- Qualifications
- MSc Organisational Psychology
- Experience
- 22 years
- Languages
- English
- Delivers in
- USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanadaSouth AmericaCentral America and the CaribbeanMiddle East (excluding UAE)AfricaChina
- Customisation
- Off the shelfSome tailoringFull course design
Subjects
Leadership (32)
General LeadershipEmpathyAdaptive LeadershipRisk Assessment and MitigationAuthentic LeadershipAnalytical ThinkingSelf-ManagementConflict Management StylesCreative Problem SolvingConstructive FeedbackConflict Resolution EIConflict Resolution Team
Show all 32 Leadership subjects
Building a Positive Work EnvironmentBuilding High-Performing TeamsCommunication and CollaborationSelf-AwarenessTeam DevelopmentTransformational LeadershipUnderstanding EnterpriseSocial AwarenessTrust and Psychological SafetySituational LeadershipServant LeadershipRelationship managementProblem IdentificationNegotiation StrategiesMediation and FacilitationEthical LeadershipEthical Decision MakingDecision AnalysisManaging Difficult PeopleDecision-Making
Sales (26)
Sales NegotiationCustomer Service and SupportCustomer Data ManagementCRM Strategy and PlanningVisual MerchandisingCRM Software ImplementationCustomer ExperienceClosing TechniquesCold callingConsultative SellingSales Training and EnablementSales Territory Planning
Show all 26 Sales subjects
Sales Process OptimizationSales Pipeline ManagementSales Metrics and KPIsRetail Selling TechniquesSales Force AutomationSales Analytics and ReportingRetail Sales AnalyticsStore OperationsSolution SellingRelationship SellingOrder ManagementObjection HandlingInventory ManagementGeneral Sales
Communication and Professional Development (17)
Managing Difficult ConversationsMentoring and Being MentoredAdapting Communication StylesConfident PresentingCross-Cultural CommunicationCultural Competence in the WorkplaceBuilding a Personal BrandBuilding Trust in Professional RelationshipsCollaborative Decision-MakingTeam Building and CommunicationStorytelling for ProfessionalsPublic Speaking
Show all 17 Communication and Professional Development subjects
Effective Networking StrategiesNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive Criticism
training from £2,500