Tom, trainer at Total Excellence Centre

About this trainer

Tom is a Learning and Development Specialist, Coach, and Facilitator. With over 29 years' experience spanning both the public and private sectors, nationally and internationally, he brings a wealth of expertise to every learning environment. His career journey as a coach, training consultant, course designer, and facilitator has equipped him with the versatility to engage and inspire a wide range of audiences. Since gaining membership to the Institute of Training and Development in 1987, Tom has built a strong reputation as a dynamic Management Trainer and Change Agent. He specialises in delivering a broad spectrum of Learning and Development programmes, adapting his approach to meet the unique needs of each client. A certified Belbin and Success Insights consultant, Tom pairs robust learning methodologies with a highly engaging, interactive style. His extensive experience in Coaching and Mentoring also ensures that his sessions are not just informative but transformational, helping individuals unlock potential they didn’t realise they had. Tom is known for bringing energy, humour, and positivity into the room, creating a learning experience that is both fun and impactful. His natural enthusiasm makes him a powerful motivator, encouraging participants to stretch their capabilities and leave with the confidence that they can achieve far more than they thought possible.

Experience
39 years
Languages
English
Delivers in
USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanadaSouth AmericaCentral America and the CaribbeanMiddle East (excluding UAE)AfricaChina
Customisation
Off the shelfSome tailoringFull course design

Subjects

Leadership (32)

General LeadershipEmpathyAdaptive LeadershipRisk Assessment and MitigationAuthentic LeadershipAnalytical ThinkingSelf-ManagementConflict Management StylesCreative Problem SolvingConstructive FeedbackConflict Resolution EIConflict Resolution Team
Show all 32 Leadership subjects
Building a Positive Work EnvironmentBuilding High-Performing TeamsCommunication and CollaborationSelf-AwarenessTeam DevelopmentTransformational LeadershipUnderstanding EnterpriseSocial AwarenessTrust and Psychological SafetySituational LeadershipServant LeadershipRelationship managementProblem IdentificationNegotiation StrategiesMediation and FacilitationEthical LeadershipEthical Decision MakingDecision AnalysisManaging Difficult PeopleDecision-Making

Management (51)

Corporate GovernanceSWOT AnalysisBusiness AdministrationContinuous ImprovementBusiness StrategyLeadership StylesDigital MarketingTradeMarketingBusiness ProcessessBrand ManagementAgile
Show all 51 Management subjects
Advertising and PromotionConflict ResolutionChange ManagementClimate ChangeCoaching and MentoringCompensation and BenefitsCompetitive Analysis for ManagementStrategic PlanningTeam Building and CollaborationTalent ManagementSupply Chain ManagementOrganisation BehaviourData AnalysisRecruitment and SelectionQuality ManagementProject ManagementProduct DevelopmentProcess OptimizationPricing StrategiesEmotional IntelligencePerformance ManagementEmployee Training and DevelopmentEmployee RelationsLabor Relations in ConstructionMarket ResearchInventory ControlFacilitiesDecision-Making and Problem-SolvingDiversity and Inclusion in Construction TeamsSustainable EntrepreneurshipSocial InnovationGeneral ManagementDisability inclusionSocial EnterpriseAccessibility awarenessSustainable BusinessWorkplace accessibilityLean Six SigmaWorkforce Development and Training

Sales (26)

Sales NegotiationCustomer Service and SupportCustomer Data ManagementCRM Strategy and PlanningVisual MerchandisingCRM Software ImplementationCustomer ExperienceClosing TechniquesCold callingConsultative SellingSales Training and EnablementSales Territory Planning
Show all 26 Sales subjects
Sales Process OptimizationSales Pipeline ManagementSales Metrics and KPIsRetail Selling TechniquesSales Force AutomationSales Analytics and ReportingRetail Sales AnalyticsStore OperationsSolution SellingRelationship SellingOrder ManagementObjection HandlingInventory ManagementGeneral Sales

Communication and Professional Development (42)

Managing Difficult ConversationsMentoring and Being MentoredReport Structure and FormattingEffective Use of Data in PresentationsDocument Editing and ProofreadingTask Delegation and Team ProductivityStress Management and Work-Life BalanceAdapting Communication StylesAdapting Presentations for Different AudiencesConfident PresentingWriting for Different AudiencesCross-Cultural Communication
Show all 42 Communication and Professional Development subjects
Cultural Competence in the WorkplaceVirtual Presentation SkillsBuilding a Personal BrandBuilding Trust in Professional RelationshipsCollaborative Decision-MakingTeam Building and CommunicationUtilizing Technology for ProductivityStorytelling for ProfessionalsSocial Media and Business CommunicationStrategic Planning for Time ManagementSetting and Achieving SMART GoalsEffective Email WritingPublic SpeakingProposal Writing SkillsProactive Time-Blocking StrategiesEffective Meeting ManagementPresentation SkillsPresentation and Pitch DeliveryPowerful PowerPoint PresentationsEffective Networking StrategiesEffective Prioritisation TechniquesPeer Review and Feedback for PresentationsNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive CriticismGeneral Communication and Professional DevelopmentInteractive Presentation MethodsDynamic Presentations Delivery TechniquesLegal and Ethical Considerations in Writing

Contact for pricing

Visit website
Tom — Total Excellence Centre | TTM