FAQ 

My user account

How do I create an account?

How do I change my password?

What is a premium account?

What kind of support is available for Training Buyers throughout the process?

How do I leave a review for a training provider after completing a course?

My training provider account

My company is already on your platform but I didn't add it

How can I create a profile as a Training Provider on the platform?

What should I do if the subjects I train are not listed?

How can I edit a review?

I cannot save my profile

How to Request or Add Reviews

General

How does the Training Marketplace generate revenue if the service is free?

How are training providers ranked on the platform?

How do I book a training course?

How does the matching algorithm work to connect buyers with the right training providers?

Can I customize my search for training providers based on specific criteria?

What is the cost of a premium subscription and what are the benefits?

What types of training providers are welcome on the platform?

How do i report error?

Coming-Soon Features

Trainer calendar sync – Q3 2025