Grievance Handling refers to the systematic process of resolving complaints or disputes raised by employees within an organization. The subject Read more...
Found 194 Training Providers
Care360 is a comprehensive aftercare solutions provider focusing on training and certifying professional caregivers. Through their UJUZI FURSA TRAINING INSTITUTES brand, they aim to make aftercare accessible and affordable by training caregivers for home and facility-based patient care. They operate their own step-down hospital and manage several care facilities in Kenya, making them a prominent player in the regional healthcare and training market.
Your Truth At Work is a WOC-led DEI consulting agency specializing in dismantling racist, sexist, and oppressive workplace practices. They offer transformative workshops, consulting, and coaching aimed at fostering systemic transformation and promoting equitable futures in the workplace. Their unique selling points include non-performative DEIB initiatives and addressing the challenges faced by marginalized communities in the workspace.
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Understanding how to recognize and categorize different types of employee grievances.
Crafting structured and transparent processes for submitting and addressing grievances.
Exploring various methods such as negotiation, mediation, and arbitration to resolve disputes effectively.
Examining the legal frameworks and ethical standards that govern grievance handling in the workplace.
Enhancing interpersonal communication skills to facilitate open dialogue and resolve grievances amicably.
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Understanding the sources, types, and stages of conflicts that commonly arise in organizational settings.
Learning how to mediate disputes and facilitate constructive dialogue between conflicting parties to reach mutually acceptable solutions.
Developing the ability to recognize, understand, and manage emotions in oneself and others to handle conflicts effectively.