All Course Topics

Learning to visually document the flow of activities involved in business processes to identify key tasks and decision points for optimization.

Studying approaches like Lean, Six Sigma, and Total Quality Management (TQM) that focus on reducing waste, improving quality, and maximizing efficiency.

Understanding how to radically redesign business processes to achieve dramatic improvements in critical measures of performance such as cost, service, and speed.

Exploring how to incorporate technology, such as ERP systems and Robotic Process Automation (RPA), to streamline processes and reduce manual effort.

Developing metrics and indicators to evaluate the effectiveness of business processes and ensure they align with the organization’s strategic goals.

Learning to use frameworks like SWOT analysis, PESTEL analysis, and Porter's Five Forces to assess the competitive environment and identify strategic opportunities and threats.

Exploring different strategies for achieving competitive advantage, such as cost leadership, differentiation, and focus strategies, to position the company effectively against competitors.

Understanding decisions related to the overall scope and direction of the corporation, including diversification, mergers, acquisitions, and alliances that shape the long-term business landscape.

Mastering the steps of strategic planning from vision and mission development to strategy formulation, implementation, and evaluation.

Analyzing how to effectively allocate resources in alignment with strategic priorities to optimize outcomes and ensure the sustainability of the business.

Understanding how consumers identify a need or a problem that prompts the beginning of the buying process.

Analyzing the sources and methods consumers use to gather information about products or services to fulfill their needs.