CXTraining

CX Training is based in Brisbane and Sydney and specializes in enhancing customer experience as a core competitive advantage. They focus on behavioral changes, skill development, and tailored workshops to fit the unique needs of organizations. Unlike typical training outfits, CX Training does not believe in off-the-shelf solutions, instead offering workshops, online trainings, and follow-up implementations that stimulate self-awareness and challenge limiting beliefs to achieve meaningful results. The firm's principal consultant, Giles, holds over 20 years of experience in professional service management and positions the company as a leader in customer service training by employing strategic insights and high-impact facilitation techniques.