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Customer Service and Support

Customer Service and Support is a crucial subject in business studies focused on the principles and practices of delivering exceptional Read more...

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Found 872 Training Providers

Brand Champion Bootcamp

Brand Champion Bootcamp is a specialized training provider focusing on media, presentation, and communication skills. The company offers a comprehensive and CPD-certified program designed to enhance personal presentation styles with immediate online access for six months. Their unique selling points include a combination of concise video training, engaging workbooks, quizzes, and personalized live group coaching sessions. Targeted at HR, Marketing, and Communications professionals, the program can be tailored to meet organizational needs, ensuring effective brand promotion and protection. Certifications are granted upon completion, adding credibility to participants' skill sets.

Headquarter Location
United Kingdom
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Brand Rebellion

Brand Rebellion specializes in aligning organizations with both their teams and customers, fostering fulfilling workplaces and purposeful consumer relationships. With a focus on brand behavior and people interaction, they aim to create organizations that uphold their promises, enhancing both employee and customer experiences. Their expertise lies in understanding emotional and psychological aspects of organizational dynamics, providing a competitive advantage for brands committed to authentic engagement.

Headquarter Location
Australia
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Breaking Habits

Breaking Habits focuses on exceeding expectations through genuine contact and attention, both internally and externally. They combine classical training methods with innovative forms such as serious gaming, micro learnings, and digital formats, aiming for developmental trajectories that improve collaboration, energy levels, and work enjoyment. Their approach involves confronting ingrained patterns in organizations, fostering breakthrough habits, and ensuring learning experiences are impactful, engaging, and relevant. They emphasize co-creation with leadership and employees for sustained organizational buy-in.

Headquarter Location
Netherlands (Kingdom of the)
Daily Rate

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BreakPoint Black

BreakPoint Black is a specialist negotiation consultancy that empowers individuals and organizations to negotiate at the highest level. The company offers bespoke negotiation training programs that deliver long-term behavioral change and dramatically improve clients' profitability. With a foundation in trading, BreakPoint Black combines advanced experiential training methods with deep expertise in negotiation. The company's offerings are tailored to address the risk, complexity, and opportunity of each negotiation, utilizing intelligence gathering, structured analysis, and creative strategy building to maximize value and profitability.

Headquarter Location
United Kingdom
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Bridge Locations

Bridge Locations is a premier branded partner for Comcast/Xfinity, specializing in bridging technology with everyday life across the United States. The company focuses on integrating technology solutions and services effectively for its customers. With a strong emphasis on innovation and customer relations, Bridge Locations leverages its partnership with a major telecommunications company to provide tailored solutions and high-quality training. Their offerings set them apart by combining cutting-edge technology insights with practical applications, ensuring they meet industry demands and client needs efficiently.

Headquarter Location
United States of America (the)
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Bridge Professional Development Centre

Bridge Professional Development Centre specializes in soft skills and language training in Addis Ababa, offering affordable and effective face-to-face and online training in communication, management, administration, personal effectiveness, and writing skills. Their programs are tailored to individual learners and designed to be both motivating and fun. They cater to individuals and organizations across public, NGO, and commercial sectors, providing tailor-made solutions to fit various learning, training, and development needs.

Headquarter Location
Ethiopia
Daily Rate

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Bright Business Advice

Bright Business Advice specializes in offering strategic management and leadership development programs tailored for small to medium-sized enterprises, particularly in the mechanical, electrical, fire, security, and construction sectors. The company is renowned for its unique Bright 7 Sector Orbit business growth model, which addresses common business challenges such as cash flow, recruitment, and operational efficiency. They provide a variety of coaching and mastermind group sessions designed to develop leadership skills, enhance team collaboration, and optimize marketing strategies. Their experienced advisors and coaches have a track record of transforming businesses by sharing real-world experiences and practical techniques.

Headquarter Location
United Kingdom
Daily Rate
£500

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Bright Side Learning Academy

Bright Side Learning Academy specializes in crafting customized training programs that enhance organizational performance and employee engagement. The company prides itself on delivering unique, tailor-made solutions that address each client's specific needs, resulting in exceptional business growth. Bright Side is renowned for its commitment to client success and the high value its programs offer, as evidenced by positive client feedback and endorsements.

Headquarter Location
India
Daily Rate
₹500

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Brightstone Consulting

Brightstone is a Sussex-based consultancy focused on delivering transformative bespoke training programs for both private and public sector organizations. Leveraging years of expertise, they emphasize the development of 'soft' skills such as communication, leadership, and sales management. Known for their personalized approach, Brightstone eschews off-the-shelf solutions in favor of tailored services that align with individual client needs. The company offers flexibility with in-person or virtual program deliveries, ensuring effectiveness and engagement even in a remote setting. Their services guarantee effective communication, laughter, and a genuine positive transformation for organizations and teams, even during challenging times such as the pandemic.

Headquarter Location
United Kingdom
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Brilliant Minds (Training & Development) Ltd

Brilliant Minds is a training organization known for its expertise in leadership development and emotional intelligence. With a focus on enhancing communication skills and decision-making, the company offers a range of courses that address both personal and professional growth. Their unique approach revolves around building strong teams and improving CRM practices. They are noted for their adaptable curriculum that delivers measurable improvements in workplace effectiveness. Brilliant Minds stands out in the training industry by helping organizations cultivate environments that encourage strong relational dynamics and problem-solving capacities.

Headquarter Location
United Kingdom
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Brindis

The company specializes in Collaborative Selling, a modern approach to improving B2B sales effectiveness through customer-focused strategies. They emphasize building strong, long-term relationships with customers by tailoring solutions to their needs. Unique selling points include enhancing teamwork, negotiation skills, and adaptability. They focus on increasing sales productivity, improving forecasting, and reducing stress and burnout among sales professionals. Their training addresses modern sales challenges by equipping salespeople with skills to align with organizational goals and adapt to evolving market conditions.

Headquarter Location
United Kingdom
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BRODY Professional Development

BRODY Professional Development offers specialized training focused on enhancing communication skills across various professional settings. With a history dating back to 1983, and over 600,000 professionals trained, the company emphasizes mastering delivery styles that project confidence and credibility. BRODYpro differentiates itself by providing tailored training, coaching, and consulting services to meet specific business objectives, leveraging tools and strategies that can be immediately applied to help individuals and teams become more charismatic, persuasive, and influential in their communications.

Headquarter Location
United States of America (the)
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Showing 121 132 of 872 Training Providers

Top 5 Corporate Customer Service and Support Courses

Effective Communication Techniques

Learning how to interact clearly and empathetically with customers to understand and address their needs.

** to Become a Top Provider

Problem-Solving Strategies

Developing methods for efficiently resolving customer issues and turning challenges into positive experiences.

** to Become a Top Provider

Customer Relationship Management (CRM)

Understanding how to use CRM systems to manage customer interactions, track service history, and personalize support.

** to Become a Top Provider

Technology in Customer Support

Exploring the role of digital tools, such as chatbots and automated service systems, in enhancing customer service efficiency.

** to Become a Top Provider

Customer Feedback and Improvement

Studying how to collect, analyze, and act on customer feedback to continuously improve service quality and customer satisfaction.

** to Become a Top Provider

Explore endless learning possibilities! Dive into diverse topics and find your perfect course on our marketplace today.

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CRM Software Selection

Understanding the criteria for choosing the right CRM software based on business needs and goals.

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Customization and Configuration

Learning how to tailor CRM software to meet specific business processes and requirements.

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Data Migration

Exploring strategies for transferring existing customer data into the new CRM system securely and accurately.

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