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Managing Difficult People

Managing Difficult People is a crucial subject for anyone in a leadership or managerial role. It equips individuals with strategies Read more...

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Found 382 Training Providers

[dwp] die wirtschaftspsychologen

(0 reviews)

Die Wirtschaftspsychologen is a team of psychologists based in Berlin, specializing in leadership development and personal development training. They have over 20 years of experience in providing bespoke training and workshops tailored to the specific needs of both medium and large organizations. Their expertise lies in leadership roles, conflict resolution, effective communication, and fostering positive workplace mental health.

Daily rate
Location
Germany

EA360

(0 reviews)

EA360, a trademark brand of The Executive Office of East Africa Ltd, is a human capacity development company based in Nairobi, Kenya, dedicated to empowering women across professional landscapes and marketplaces. Their training focuses on enhancing soft skills such as self-awareness, effective communication, and decision-making, promoting both individual and business growth. EA360's unique approach includes fostering confidence and dedication among teams, offering tailored coaching experiences that lead to transformational leadership. Their well-structured online classrooms deliver practical skills applicable to professional challenges, with a strategic emphasis on creating positive, sustainable change.

Daily rate
US$500
Location
Switzerland

Eager Labs

(0 reviews)

Eager Labs specializes in empowering leaders and managers through interactive leadership development programs and workshops. Their offerings focus on resolving conflict, effective delegation, and promoting collaboration within organizations. With a strong emphasis on ongoing development and peer learning, Eager Labs provides flexible membership models, ensuring accessible training for all levels of management. Their expertise in integrating industry experiences into learning sessions sets them apart, making them a preferred partner for organizational growth and development.

Daily rate
Location
United States of America (the)

EB Centre

(0 reviews)

Engendering Balance Limited focuses on leadership development through a unique method called Qualities of Practice Cards®, providing both bite-size and comprehensive online learning experiences. They offer innovative leadership training tailored to dynamic challenges in the modern world. Their specialty program, the REAL Leadership Programme, consists of six modules designed for deep learning and insightful results. Their approach blends guided exercises with practical applications to develop strong leadership skills, accommodating leaders on-the-go and those seeking in-depth training.

Daily rate
Location
United Kingdom

EDGE Consultants

(0 reviews)

EDGE Consultants is an Egyptian company dedicated to redefining personal and organizational growth through innovative, science-based coaching and training programs. With a unique approach that includes gamified content, the company seeks to unlock human potential, leading to tangible results in business and community settings. Since 2009, EDGE has impacted over 200 organizations in 8 countries, demonstrating the ability to transform mindsets and encourage excellence. Their commitment to fostering a culture of excellence sets them apart in the training industry.

Daily rate
US$1,000
Location
Egypt

Effective Outcomes Ltd.

(0 reviews)

The company offers a transformative Stress Retreat aimed at personal development. Emphasizing hypnotherapy, the company provides consultations to alleviate stress and unwelcome feelings. They focus on personalized care, offering tailored sessions that address individual needs, making their approach distinct in the wellness sector.

Daily rate
Location
United Kingdom

EFT International School

(0 reviews)

EFT International School, established in 2015, specializes in Emotionally Focused Therapy (EFT), offering expert-led training and workshops for newcomers and trained clinicians. Highlighting excellence in the field, it brings renowned EFT academics and practitioners to enhance practical and theoretical skills. The school stands out for creating an inclusive environment that encourages global participation, including notable contributions from various international delegates. The curriculum focuses on improving emotional connections and healing negative patterns in individuals, couples, and families.

Daily rate
£500
Location
United Kingdom
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elearningbytes

(0 reviews)

Elearningbytes is a UK-based digital learning consultancy specializing in agile, on-demand sales trainiong solutions. Founded in 2015 and headquartered in Tavistock, Devon, the company serves a diverse clientele ranging from small businesses to large enterprises across various industries, including professional services, retail, and IT.

We offer a suite of services designed to enhance sales performance and team readiness. These include customized eLearning and blended learning programs, AI-driven training assistance, and innovative podcast-based training modules. Elearningbytes employs proven sales methodologies such as Miller Heiman, MEDDPICC, Command of the Message, and Business Value Selling (BVS) to ensure effective onboarding, continuous skill development, and upskilling of sales teams.

Our approach is characterized by its flexibility and responsiveness, offering fractional sales training that provides expert support without the commitment of a full-time hire. Their process involves consulting to assess training needs, building and delivering tailored solutions, and refining programs based on performance feedback to ensure long-term success.

With a multidisciplinary team skilled in instructional design, multimedia production, and learning technologies, Elearningbytes is committed to delivering personalized, high-impact training solutions that help businesses scale efficiently and drive revenue growth.

Daily rate
£500
Location
United Kingdom

Elementartraining . experience before understanding

(0 reviews)

Elementartraining, founded by Sebastian Arps, offers bespoke training and personal development services focused on leadership, sales, communication, and behavior. Known for customized modules and unique concepts, they leverage over 20 years of experience to create sustainable transformations for individuals and organizations. Their approach combines psychological insights with firsthand sales and leadership experience, aiming for exceptional results by aligning technical know-how with interpersonal skills. Elementartraining is based in MŸnster but operates globally, serving startups, established enterprises, and those affected by global crises.

Daily rate
Quote required
Location
Germany

Elevate Careers

(0 reviews)

Elevate Careers specializes in personalized career coaching and mentoring, focusing on helping individuals navigate career transitions, job searches, and professional challenges. Offering virtual one-to-one sessions, the company is renowned for its personalized and results-driven approach. Known for providing motivational and supportive guidance, Elevate Careers, led by Katie, receives high acclaim from clients seeking to rethink their career paths and achieve professional growth.

Daily rate
Location
United Kingdom
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Emotional Sales Training W. SL

(0 reviews)

Emotional Sales Training Worldwide we are a very special sales training and recruitment company.

We have trained more than 25,000 sales reps in more than 2.500 sessions and in 25 countries, both in Europe and America.

In all formats: Face-to-face, virtual live and virtual in recorded videos.

We pursue the full satisfaction of the company that hires us. We offer top-skills training to salespeople and telesales.

We rely on Emotional Selling.

We help our students to improve their sales by strengthening the feeling of belonging with their company and increasing their love for the Sales Role.

We were born in Barcelona, on 2016 and since then we have carried out more than 2,500 training sessions and more than 400 commercial or telesales recruitments. Our methodology has provided the best sales results to our clients.

Currently Emotional Sales Training Worldwide, S.L.U. is an approved provider of commercial training in sectors such as Banking, Insurance, HR, Outsourcing, ETT’s, Transport, Courier, Forwarder, Logistics, Engineering, Cybersecurity, Machine Vision, Web Developers, Retail, Industrial Supplies, etc.

Our clients compete in highly fragmented sectors. The competition constantly trains sales representatives and managers, achieving more than interesting sales figures. Competitiveness, focus on results, priorities and the ability to extra-motivate the team are fundamental pieces to achieve their Goals.

The challenge is to grow. And do it by providing the necessary margin to make it sustainable. Attract new customers who are interested in consuming our services.

Mission

We Offer the market the best sales and leadership training solutions that help organizations to develop and retain the talent of their teams.

We Help to retain human capital, the company’s long-term competitive advantage.

Vision

To be the first option for Sales Recruitment and Training both in Spain and in Latin America through close collaboration with our clients, offering a high quality service and an enormous perception of value.

Goals

That our clients and students recommend us. Create the most prestigious Spanish-speaking Sales Academy and become the best commercial recruiter both in Spain and in Latin America.

We have divided our Sales Trainings programmes splitted in 3 big blocks:

Sales management program (96 hours)

The Sales Management Program is perfect for:

Directors, sales managers and delegation managers who want to ensure sales results for the current year and those to come. Recommended for future Commercial Directors or Sales Managers.

Program Overview:

Our Sales Management program helps to write the Sales Plan of the delegation or company, set both economic objectives and the most relevant KPIs, offers tools to correctly manage a Sales team.

Key results of the Sales Management Program

You will learn to define the business model, to carry out the market analysis and to define and write the Ideal Sales Process.

It includes the Sales Management & Leadership module, with which you will learn to evaluate commercial performance, make development plans, give feedback through coaching and lead a sales team. You will get easy-to-implement tools such as the way in which you can catalog each type of sales rep.

You will learn to evaluate the pipelines and make decisions in the face of poor performance by the team.

You will identify the key KPIs to obtain from the CRM.

Modules covered (10 courses)

16h Creation and Wording of the Sales Plan

8h The definition of the most important KPIs for business development

8h Business objectives for both acquisition, portfolio development and relevant KPIs

8h Definition of the Business Model

8h Market analysis

8h Definition and Writing of the Ideal Sales Process

16h Sales Management and Leadership

8h Evaluation of commercial performance and the Seller Development Plan

8h The use of CRM

8h The Pipeline of Sales Candidates of our sector

Methodology Program for the Sales Department (80 hours)

The Methodology Program for the Commercial Department is perfect for:

Directors, sales managers and delegation managers who want to land the methodology to lead to sales success in a homogeneous way with their entire team.

Program Overview:

Our Methodology for the Sales Department program lands the Business Model in the Sales department. It guides on how to implement an ideal Sales Process. It teaches you to manage the sales pipeline, to identify the status in which they are failing and how to solve them. Includes skill modules on methodology.

Key results of the Sales Methodology Program

You will learn to follow the relevant KPIs for commercial control.

You will be able to correctly size a team and motivate it.

You will have a list of useful sales techniques to correct habits from your team.

You will learn the importance and how to structure the Reception and Welcome of new sales reps to accelerate the ROI (return on investment).

And finally, you will be able to write the operational process of incorporating new clients to avoid abandonment rates or early flight (Drop Out and Early Churn).

Modules covered (10 courses)

4h Business Model Implementation

4h Implementation of the Sales Process

8h Effective Pipeline Management

4h Control of commercial activity

8h Motivation of the sales team

4h Sizing and Commercial Structure

26h Sales Techniques (Remote Selling, Professional Inquiry, Advanced Negotiation, Closing and Implementation)

To define On Boarding of new Salespeople to the team

To define Drafting of the Welcome on Board (The Sales Bible)

To define Drafting of the SOP (Operational Service Procedure)

Sales Skills Program (+130 hours)

The Salesperson Skills Program is perfect for:

Sellers, Telemarketers, both seniors and juniors who want to update themselves to the new way of working.

Program Overview:

Our Sales Skills program helps your sales team pivot to the remote environment and adapt to the latest technology, to ensure they are effectively leading sales meetings and converting leads. Taking place in person, this face-to-face sales training course ensures your salespeople keep the sales pipeline healthy and close more meetings.

Key Results of the Sales Skills Program

By the end of this training course, your salespeople will:

Set attractive agendas and control conversations

Identify new ways to adapt their speech to generate value effectively

Push on the opportunities towards the closing inside the virtual and in person selling process.

Modules covered (18 courses)

16h Sales Excellence

16h Account Management

16h Professional Selling

16h Training Program to improve business performance

10h Remote Selling

4h Sales Process

8h Effective Management of the Sales Pipeline

8h Telephone prospection

8h “Powerful” telephone selling

16h Consultative Selling

8h Professional Inquiry and Value Generation

8h Striking Presentations

8h Advanced Negotiation and Closing

8h Implementation of new Clients

8h Sales Scripts

8h LinkedIn for Sellers

8h Customer Service/Post-sales

To define Tailor-made programs

Daily rate
€0€1,695
Location
Spain

EMPOWERLINK CONSULTANCY

(0 reviews)

Empowerlink is a training company specializing in leadership and personal development. They emphasize building emotional intelligence, fostering team collaboration, and honing decision-making and problem-solving skills. Their courses are tailored to equip professionals with effective communication and conflict resolution strategies, setting them apart with a focused approach to developing essential workplace competencies.

Daily rate
Location
Malaysia

Showing 133 144 of 382 Training Providers

Top 5 Corporate Managing Difficult People Courses

Types of Difficult Personalities

Introduction to various challenging personality types, such as passive-aggressive, narcissistic, or confrontational individuals, and how they manifest in the workplace.

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Communication Strategies

Techniques for effective communication, including active listening, assertive speaking, and the use of non-verbal cues to diffuse tension.

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Conflict Resolution

Methods for resolving conflicts constructively, focusing on negotiation, mediation, and finding mutually beneficial solutions.

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Emotional Intelligence

The role of emotional intelligence in managing difficult people, including self-awareness, empathy, and emotional regulation techniques.

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Stress Managements

Strategies for managing stress when dealing with difficult people, including mindfulness, time management, and seeking support when needed.

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