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All Course Topics

Pivot Tables

Using pivot tables to summarize, analyze, and present large datasets in a simplified manner.

Formulas and Functions

Employing advanced formulas and functions like VLOOKUP, HLOOKUP, and IF statements for data manipulation and analysis.

Conditional Formatting

Applying conditional formatting to highlight cells that meet specific criteria, enhancing data visualization and interpretation.

Facility Planning and Design

Focuses on the strategic layout and architectural considerations needed to create functional, safe, and innovative spaces that meet the needs of users.

Maintenance and Operations Management

Covers the systems and processes required to manage and maintain facility infrastructure, ensuring continuous operation and optimal performance.

Sustainable Facilities Management

Explores practices and policies aimed at reducing environmental impact, improving energy efficiency, and promoting sustainable use of resources within facilities.

Health, Safety, and Compliance

Involves understanding legal regulations and best practices to ensure facilities are safe for occupants and comply with relevant health and safety standards.

Technology in Facilities Management

Examines the role of emerging technologies like IoT, BIM (Building Information Modeling), and smart building systems in optimizing facility operations and management.

Principles of Effective Feedback

Understanding how to give feedback that is specific, actionable, and balanced to foster positive growth.

Techniques for Active Listening

Developing listening skills that ensure recipients feel heard and valued during feedback sessions.

Constructive Criticism Methods

Learning how to deliver criticism in a way that is constructive and motivates improvement rather than discouragement.

Goal Setting and Evaluation

Mastering the art of setting SMART goals and measuring progress to provide targeted coaching.

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